Workflow for IT Services
- Web Admin
- May 27, 2024
IT Service departments are the nervous system of an organization’s operations. These days, IT touches nearly every aspect of business operations, from sales to marketing to finance and HR. That means IT teams are stretched more than ever with higher and higher expectations. One way to combat the onslaught is by becoming more efficient at managing the incoming work and requests with Workflow for IT Services.
Interwebflow is a workflow management and automation platform that allows IT departments to build simple or sophisticated automated workflow systems that can handle almost any IT business process. Interwebflow allows IT administrators to build solutions for submitting requests, gathering approvals, routing information, triggering alerts, and more.
On the front end, employees have access to a streamlined portal for submitting forms, tracking progress, and communicating with each other. On the backend, IT administrators can add new workflows easily and integrate with existing systems to push and pull information as needed. Sync Interwebflow with Active Directory to make user management easier (available only with self-managed solutions on-premise or private cloud instances).
Workflow for IT Services Examples:
- Requests for software changes
- New technology projects
- System Access
- On-boarding setup
- Hardware and software requests
- Incident reporting
- Technical service/support requests
Examples
Get an in-depth look at some of our IT services solutions:
- Software Change Requests
- New IT Projects
- System Access Requests
- Software Asset Management (SAM)